We aim to respond to all customer inquiries within 48 hours on weekdays. If you contact us during a weekend or public holiday, it may take a little longer – but we’ll get back to you as soon as we can.
Are items sold on VCH replicas or authentic originals?
Every item listed for sale on VCH has been authenticated by our in-house experts. Furthermore, upon sourcing, VCH collaborates with an international network of independent suppliers with expertise in authentication.
Our two-step screening proces ensures 100% authenticity for your assurance.
In addition to our own authenticity guarantee, we also offer certificates of authenticity issued by independent and industry leading third-party services
These services specialize in various brands and product categories to ensure the highest possible accuracy. When you purchase you receive a certificate from one of these leading and independent companies.
A certificate makes resale easier and helps maintain the product’s market value.
Perfect to have if your insurance company requires proof of authenticity.
The certificate is delivered with your purchase.
LIKE NEW: Includes the box/dust bag and no visible sign of wear.
EXCELLENT: Minimal signs of wear but looks new. Can come without accessories.
VERY GOOD: Signs of wear, like scratches and marks but no significant affect on the appearance.
Most of our items are in pre-loved conditions meaning that original packagings, dustbags, certificates of authenticity, manuals and other paperwork may vary. Thus, please read product description for each item carefully for your information.
Each order is provided with one VCH dustbag should your item not include one.
Through Klarna, we offer installment plans with flexible monthly payment options. This option will appear at checkout if you are approved for Klarna Pay in Installments.
For questions regarding Klarna’s payment options, please contact Klarna’s customer support.
Shopping at VCH means secure and seamless payments. We offer several popular payment options, including Klarna, PayPal, Google Pay, support.
PayPal – A secure and convenient payment.
